We are based in Stillwater, Minnesota.
Our mailing address is:
Gearu Goods
216 Myrtle St W, Suite 788
Stillwater, MN 55082
United States

You can reach our customer support team through:

• Email: info@gearugoods.com
• Phone: 612-217-1590
• Website: Contact form at Contact Us

Yes! Our products, especially the Seatbelt Catcher, are designed with accessibility in mind. They're particularly helpful for individuals with mobility issues, arthritis, Lupus, Parkinson's, or those recovering from surgery.

Currently, our products are available through our online channels including Amazon, Walmart, and our website (www.gearugoods.com).

To stay updated on our products and offerings please sign up for our email newsletter on our website or follow us on Facebook
Check our website regularly for updates

Yes, we offer wholesale pricing for business customers. Please contact us at info@gearugoods.com for wholesale inquiries and pricing information.

We offer fast and reliable shipping options:

• Domestic orders: 2-4 business days
• International orders: 7-10 business days
  * varies based on country. As such we cannot guarantee at time frame.

Yes, we do ship orders outside the US.
All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days.
International Orders are processed within 1-2 business days but are subject to a longer transit time.

These transit times are subject to a number of variables and thus an accurate delivery window is not something that we can accurately gauge. Please know that we do our best to streamline the process.

Yes! We offer free shipping on all orders over $29. This is our way of making sure you get the best value for your purchase.

For domestic orders under $29, shipping costs range from $4.10 to $4.40, depending on your location within the United States.

Yes, we do ship orders outside the US.
All orders within the U.S. are considered domestic orders, and they are shipped and delivered within 2-5 business days.
International Orders are processed within 1-2 business days but are subject to a longer transit time. These transit times are subject to a number of variables and thus an accurate delivery window is not something that we can accurately guage. Please know that we do our best to streamline the process.

We aim to ship orders out within 1 business day. You will receive and email confirmation with tracking information as soon as your order is shipped. Delivery time will be based on your location and the shipping method you selected during checkout.

We will send tracking information to the e-mail address associated with your order once the item(s) has shipped. If you have not received your tracking information and it has been over 2 business days, please contact us at info@gearugoods.com

Please contact us immediately at info@gearugoods.com if you need to update your shipping address. We'll do our best to modify the address if the order hasn't shipped yet.

Yes, we can ship to P.O. boxes for domestic orders.
However, international P.O. box deliveries may have restrictions depending on the destination country.

We accept multiple secure payment options including (but not limited to):
- Visa
- Mastercard
- PayPal
- ShopPay

Once your order ships, you'll receive an automatic email with:
- Your tracking number
- A link to track your package
- Estimated delivery date

While creating an account makes future purchases easier and helps you track orders, you can also check out as a guest.

If you need to modify your order please contact us immediately at info@gearugoods.com. Be sure to include your order number. Specify the changes needed and we'll do our best to accommodate changes if the order hasn't shipped yet.

On the login page, click "Forgot Password" and follow the instructions sent to your email to reset your password securely.

Log into your account to:

- View past orders
- Track current orders
- Download receipts
- Update your information

Yes! We use industry-standard security measures to protect your personal and payment information. Your data is encrypted and securely stored.

We maintain careful inventory management, but if an item becomes unavailable:

- We'll contact you immediately
- Offer alternatives or substitutions
- Process a refund if preferred

To cancel an order:

• Email info@gearugoods.com immediately
• Include your order number
• Request cancellation Note: Since we process orders quickly (within 24 hours), please contact us as soon as possible.

If you are not 100% satisfied with your purchase from Gearu Goods, you can return your item(s) for a full refund within 365 days of purchase. Returns must be in the state you received them. For more information on returns, please see the our return policy.

To start your return:
- Email us at info@gearugoods.com
- Include your order number
- Briefly explain the reason for return and our customer service team will guide you through the process.

Yes, you have the option to exchange an eligible item instead of returning it for a refund.

While keeping the original packaging is recommended, it's not required for returns. Just ensure the items are safely packaged for shipping back to us.

It typically takes about 5-10 business days for your return to arrive at our fulfillment center and be processed for refund. Once we receive your qualifying return and approve your refund, Gearu Goods will credit your original method of payment. Depending on your financial institution, please allow an additional 2–10 business days for the credit to post to your bank or credit card account.

For returns, customers are responsible for return shipping costs.

Yes, we're happy to exchange items. Contact us at info@gearugoods.com with your order number and the item you'd like to exchange it for.

If your product arrives damaged:
- Take photos of the damage
- Email us at info@gearugoods.com immediately.
- Include your order number and photos We'll promptly send a replacement or process a full refund.

Yes, sales tax is collected at the time of purchase.

We offer Lifetime warranties on our products. If you are not 100% satisfied with your purchase from Gearu Goods, you can return your item(s) for a full refund within 365 days of purchase. Returns must be in the state you received them. For more information on returns, please see the our return policy.

Yes, sales tax is collected at the time of purchase.

To promptly ship your product, we ask you to please ensure that all billing information is correct. If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed.

Amazon Pay is a service that allows Amazon customers to use the payment information already stored in their Amazon account to pay for goods and services on other sites. You can use Amazon Pay wherever you see it - whether that is clicking the Amazon Pay button when checking out on your favorite online stores, managing your payment methods in your account on Amazon.com. There are no additional sign-ups or sign-ins. Your transactions are safe and secure, and everything can be tracked in your Amazon account.

Simply add the items you would like to purchase to your cart, proceed to checkout and choose the PayPal option as your payment method. You will then be directed to PayPal to confirm your shipping and payment details (“PayPal flow”). You must then go back and complete your order by clicking the “place your order” button on Gearu Goods.

Yes, sales tax is collected at the time of purchase.

To promptly ship your product, we ask you to please ensure that all billing information is correct. If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed.

Amazon Pay is a service that allows Amazon customers to use the payment information already stored in their Amazon account to pay for goods and services on other sites. You can use Amazon Pay wherever you see it - whether that is clicking the Amazon Pay button when checking out on your favorite online stores, managing your payment methods in your account on Amazon.com. There are no additional sign-ups or sign-ins. Your transactions are safe and secure, and everything can be tracked in your Amazon account.

Simply add the items you would like to purchase to your cart, proceed to checkout and choose the PayPal option as your payment method. You will then be directed to PayPal to confirm your shipping and payment details (“PayPal flow”). You must then go back and complete your order by clicking the “place your order” button on Gearu Goods.

Yes, sales tax is collected at the time of purchase.

To promptly ship your product, we ask you to please ensure that all billing information is correct. If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed.

Amazon Pay is a service that allows Amazon customers to use the payment information already stored in their Amazon account to pay for goods and services on other sites. You can use Amazon Pay wherever you see it - whether that is clicking the Amazon Pay button when checking out on your favorite online stores, managing your payment methods in your account on Amazon.com. There are no additional sign-ups or sign-ins. Your transactions are safe and secure, and everything can be tracked in your Amazon account.

Simply add the items you would like to purchase to your cart, proceed to checkout and choose the PayPal option as your payment method. You will then be directed to PayPal to confirm your shipping and payment details (“PayPal flow”). You must then go back and complete your order by clicking the “place your order” button on Gearu Goods.